🚚 Return and Refund Policy

We’re excited to offer you a 30-day return policy! This means you have 30 days from the moment you receive your item to request a return.

📦 Eligibility for Returns

To qualify for a return, your item must be:

• In the same condition you received it
• Unworn or unused
• With tags and in its original packaging
• Accompanied by a receipt or proof of purchase

To initiate a return, please contact us at [EMAIL ADDRESS]. Returns should be sent to: [INSERT RETURN ADDRESS].

🔧 Damages and Issues

Inspect your order upon reception! If you find any defects, damages, or receive the wrong item, contact us immediately so we can resolve the issue.

🚫 Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (food, flowers, plants)
• Custom products (special orders, personalized items)
• Personal care goods (beauty products)
• Hazardous materials, flammable liquids, or gases

We also cannot accept returns on sale items or gift cards. Contact us with any questions!

🔄 Exchanges

For the quickest exchange, return your item and make a separate purchase for the new item once your return is accepted.

🇪🇺 European Union 14-Day Cooling Off Period

If you’re in the EU, you can cancel or return your order within 14 days for any reason. Ensure your item is in its original condition with tags and packaging.

💰 Refunds

We’ll notify you once we receive and inspect your return. If approved, you’ll be refunded to your original payment method within 10 business days. Please allow additional time for your bank to process the refund.

If more than 15 business days have passed since your return was approved, please reach out to us at [EMAIL ADDRESS].